- Trust Center
- AI
- Assist Mi Legal Email Assistant Terms
Trust Center / AI
tenant_ownerAssist Mi Legal Email Assistant Terms
Terms for enabling Ava and other assistant mailboxes to receive, analyze, categorize, summarize, draft, task, and automate email workflows under customer supervision.
- Version
- starter-2026-06
- Effective
- July 31, 2026
- Last updated
- August 2, 2026
# Assist Mi Legal Email Assistant Terms
Version 1.0
Effective Date: August 1, 2026
## 1. Purpose
These Email Assistant Terms ("Email Terms") govern the use of
email-based assistant functionality provided by Assist Mi Legal.
These terms supplement the Assist Mi Legal Terms of Service and
AI Use Policy.
In the event of a conflict, the Terms of Service shall control unless
otherwise specified.
## 2. Email Assistant Services
Assist Mi Legal may provide one or more AI-powered email
assistants, including Ava and other future assistant configurations.
The Email Assistant Services may:
Receive emails
Analyze email content
Categorize communications
Associate communications with matters
Create tasks
Create reminders
Generate summaries
Draft responses
Suggest actions
Facilitate workflow automation
Interact with Connected Services
The Email Assistant Services are intended to assist users with
productivity and workflow management.
## 3. Authorization
By enabling Email Assistant Services, Customer authorizes Assist
Mi Legal to process communications submitted to the platform or
received through configured assistant mailboxes.
Customer authorizes automated processing for purposes including:
Communication analysis
Matter organization
Draft generation
Workflow execution
Request fulfillment
Administrative assistance
This authorization remains effective until disabled by Customer.
## 4. Assistant Mailboxes
The platform may provide dedicated assistant mailboxes.
Examples include:
ava.workspace@team.assistmi.net
assistant mailboxes created by Customer
future assistant communication channels
Messages received through assistant mailboxes may be processed
automatically.
## 5. Communications Sent to the Assistant
Customer acknowledges that messages sent to assistant mailboxes
may be:
Read by automated systems
Processed by AI systems
Categorized
Indexed
Associated with matters
Used to generate drafts and workflows
Users should exercise appropriate judgment when transmitting
information.
## 6. Communications Sent by the Assistant
The platform may:
Draft messages
Suggest messages
Prepare responses
Facilitate communications
Customer remains solely responsible for:
Reviewing communications
Approving communications
Determining recipients
Determining legal appropriateness
Determining factual accuracy
No communication generated by the assistant should be assumed
accurate without review.
## 7. Review Workflows
The platform may provide approval workflows.
Examples include:
Draft review
Approval queues
Human review checkpoints
Supervisor approval workflows
Customer is responsible for configuring and utilizing review
workflows appropriate to its operations.
Assist Mi Legal does not guarantee that review workflows will be
enabled or properly configured.
## 8. Automated Actions
Customer may choose to enable functionality allowing the assistant
to perform actions automatically.
Examples include:
Creating tasks
Creating reminders
Updating matters
Organizing documents
Scheduling activities
Synchronizing systems
Customer assumes responsibility for any automation settings
selected.
## 9. Client Communications
Customer remains solely responsible for all client communications.
Nothing in the platform shall be construed as:
Legal advice
Professional judgment
Client representation
Attorney supervision
The assistant is a software tool and not a legal professional.
## 10. Attorney-Client Privilege
Assist Mi Legal is designed to support legal professionals.
Customer acknowledges that:
Privilege determinations are legal decisions.
Confidentiality determinations are legal decisions.
Ethical obligations remain the responsibility of attorneys.
Assist Mi Legal does not provide legal advice regarding attorneyclient privilege, confidentiality, waiver, disclosure, or ethical
obligations.
Customer is solely responsible for determining whether use of the
Services is appropriate for a particular matter or communication.
## 11. Matter Assignment
The assistant may automatically:
Create matters
Suggest matters
Assign communications to matters
Associate contacts with matters
Customer remains responsible for verifying all assignments.
Matter associations generated by the assistant may contain errors.
## 12. Workflow Execution
The assistant may attempt to fulfill requests identified within
communications.
Examples include:
Creating tasks
Scheduling reminders
Generating documents
Producing summaries
Updating records
Requested actions may be misunderstood, partially completed,
incorrectly completed, or not completed.
Users should independently verify all outcomes.
## 13. Connected Services
Email Assistant Services may interact with Connected Services.
Examples include:
Microsoft 365
Google Workspace
Clio
QuickBooks
SharePoint
Document repositories
Calendar systems
Company is not responsible for failures originating from Connected
Services.
## 14. Accuracy Disclaimer
The assistant may:
Misinterpret instructions
Misidentify requests
Misclassify matters
Draft inaccurate responses
Omit relevant information
Customer acknowledges these limitations and agrees to
independently review outputs.
## 15. Monitoring and Logging
To provide Services, Company may maintain logs relating to:
Email processing
Workflow execution
Assistant actions
System activity
Audit records
Such records may be used for security, troubleshooting, compliance,
and service improvement purposes.
## 16. Suspension
Company may suspend Email Assistant functionality if necessary
to:
Protect system integrity
Address abuse
Respond to security concerns
Comply with legal requirements
## 17. Limitation of Liability
Email Assistant functionality is provided on an "as available" basis.
Company makes no representation that:
Messages will be processed correctly.
Requests will be completed.
Communications will be delivered.
Drafts will be accurate.
Deadlines will be identified.
Matters will be classified correctly.
Customer assumes responsibility for supervising all assistant
activities.
## 18. Acceptance
By enabling Email Assistant functionality, Customer acknowledges
and agrees that:
1. The assistant is a software tool.
2. Human oversight is required.
3. Communications may be processed automatically.
4. Outputs may contain errors.
5. Customer remains responsible for all professional obligations.
6. Attorneys remain responsible for legal advice, filings, strategy,
and client communications.
Customer further authorizes Assist Mi Legal to operate configured
assistant mailboxes and perform automated processing as
described in these Email Assistant Terms.